ENTREPRENEURSHIP CAREER TOOL 0027 – Providing Effective Customer Service
“Providing Effective Customer Service” – Student will receive the components of good customer service. Templates are provided to lead students through the process of handling several customer types and conducting an actual sales presentation on a selected product or service. Students will share their script for skillfully handling a difficult customer for their business.
Intensity: 30
Module: Career Student Enrichment, LC Module: Entrepreneurship Enrichment Tools